Indulge in the bold and sophisticated flavors of our French Dark Blend coffee. This meticulously crafted blend brings together the finest Arabica beans, hand-selected from premier coffee-growing regions around the world. Roasted to a deep, rich perfection, our French Dark Blend offers a full-bodied experience with a robust flavor profile that is both intense and smooth.
With every sip, you'll discover a harmonious balance of deep cocoa notes, hints of dark caramel, and a touch of smokiness, creating a complex yet refined taste. The velvety finish leaves a lingering, satisfying aftertaste that true coffee aficionados will appreciate.
Every bag of Tasman Coffee beans is heat sealed with a one-way valve to stop oxygen from entering while allowing the freshly roasted beans to degas. Each bag will have the Roast Date written on the back label. We recommend using coffee within four weeks of roasting and storing in an airtight container out of direct sunlight.
At Tasman Coffee NZ, we aim to deliver our freshly roasted coffee beans to you quickly and efficiently. Here’s a brief overview of our shipping options and estimated delivery times.
Shipping Within New Zealand
Processing Time:
- Orders processed within 1-2 business days.
| Shipping Method | Cost (NZD) | Delivery Time |
|---|---|---|
| Standard Shipping | Free for orders over $100; $5 for orders under $100. | 2-4 business days |
| Rural Shipping | $10 | 3-5 business days |
Note: Rural or remote locations may take longer.
Shipping to Australia
Processing Time:
- Orders processed within 1-2 business days.
| Shipping Method | Cost (NZD) | Delivery Time |
|---|---|---|
| Standard Shipping | $20 | 5-10 business days |
Note: Remote locations in Australia may take longer.
General Information
Order Tracking:
- Receive a tracking number via email once your order is shipped.
Customs, Duties, and Taxes:
- Customers are responsible for any customs fees, duties, or taxes.
Damages:
- Contact the shipment carrier for claims if your order arrives damaged. Keep all packaging and damaged goods.
Contact Us:
- Email: info@tasmancoffee.com
Thank you for choosing Tasman Coffee NZ!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@tasmancoffee.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@tasmancoffee.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@tasmancoffee.com.